It's creepy."
"Do you need that much info?"
"Well, we need to know who took a tape out last if someone returns it
and says that it's broken or recorded over or whatever --"
"So you need, what, the last couple months' worth of rentals?"
"Something like that. Maybe longer for the weirder tapes, they only get
checked out once a year or so --"
"So maybe you keep the last two names associated with each tape?"
"That'd work."
"You should do that."
She snorted and drank her coffee. "I don't have any say in it."
"Tell your boss," he said. "It's how good ideas happen in business --
people working at the cash register figure stuff out, and they tell
their bosses."
"So I should just tell my boss that I think we should change our whole
rental system because it's creepy?"
"Damned right. Tell him it's creepy. You're keeping information you
don't need to keep, and paying to store it. You're keeping information
that cops or snoops or other people could take advantage of. And you're
keeping information that your customers almost certainly assume you're
not keeping. All of those are good reasons *not* to keep that
information. Trust me on this one. Bosses love to hear suggestions from
people who work for them. It shows that you're engaged, paying attention
to their business."
"God, now I feel guilty for snooping."
"Well, maybe you don't mention to your boss that you've been spending a
lot of time looking through rental histories.
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