Of course,
they don ??™ t want to compromise on their quality of service. To the very opposite:
Their service should be clearly better and visible versus their competition.
Our contract with SpeedyCar consists in developing an on-board computer for
rental cars, with the primary task being to make it simpler for their customers to
pick up and return cars without their staff ??™ s intervention.
In a fi rst meeting with the principal, we learn the more specifi c ideas they
had already worked out for the planned system. We prepared a meeting minutes
( Table 2.1 ).
2 Both System-Modeling.com and SpeedyCar are fictitious companies.
25 2.1 Case Study
FIGURE 2-1
The approach model for analyses.
act Analysis
Create
glossary
Glossary
Model domain
knowledge
Domain knowledge
Requirements
Use cases
[object flow]
Determine
requirements
Requirements
Model system
context
Requirements
System context
Model use
cases
System context
Use cases
Requirements
Glossary Domain knowledge System context
Requirements
Use cases
System processes
Project context
Describe project
context
Project context
Project context
System-
processes
26 CHAPTER 2 The Pragmatic SYSMOD Approach
FIGURE 2-2
The approach model for designs.
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