5It often happens in projects that the customer cannot be contacted directly. Potential persons to
contact are members of the customer??™s marketing department, or market survey firms.
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?– Category:
It is normally helpful to group stakeholders in categories, for example:
??“ Domain experts;
??“ a person in charge for requirements, i.e., somebody who is authorized to
specify (and pay for!) requirements; and
??“ system users.
Notice that the categories overlap, i.e., one stakeholder can concurrently
belong to more than one category.
?– Open points and other remarks.
Note that we have used neither UML nor SysML in this approach step. Though
there are methods to model the stakeholders with actors (using the ?«stakeholder?»
stereotype) ( Figure 2.6 ), I think this is ??? over-modeling ??? and not useful in most projects.
It ??™ s quick and easy to create stakeholders??“actors and their relationships. The
thing is that this model information has to be maintained and used, which could
become very time-consuming. It is normally a better idea to manage your list of
stakeholders in a wiki, a text processor, or spreadsheet.
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