These two parameters help
compensate for both ends of the spectrum. For your users to successfully use the voice mail functions, it
is important to understand the user base and adjust the timeout value and the retry options. Two other
useful functions are the DialByNamePrimary and DialByNameSecondary functions. Dial by name is
set by default to search by last name when the user utilizes the dialing features within UM. This
parameter has three values that allow the user to search by first name, last name, or SMTP address. The
dial by name secondary allows the UM admin to create a secondary look key based off one of the three
mentioned values.
Users can receive informational announcements when they dial into UM. This can be useful for
disseminating information to users about office hours, weather conditions, or other reminders. These
files need to be in .wav file format. To enable this feature two parameters need to be passed to the
Set-UMDialPlan cmdlet. The first enables the informational announcements and the second is
the location of the file that is to be set as the announcement. So to enable a WAV file called Summer
Hours.wav , located in D:\announcements , the command would look as follows:
Set-UMDialPlan -InfoAnnouncementEnabled true -InfoAnnouncementFilename
D:\announcements\SummerHours.
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