Changing this value should be done only after analyzing the impact this will have to
availability.
In all phone systems, whether public or private, there has been one ambiguous person who handles all
manual intervention of call screening, forwarding, and transferring of calls: the operator. This chapter
would be incomplete and users everywhere would be remiss if Unified Messaging did not include
operator support. Alas, there is an option within the Set-UMDialPlan that sets the operator extension,
so you do not lose your connection to the master of call transferring. By using Set-UMDialPlan
OperatorExtension , the operator will still be available as an option with the call tree. This option is
also necessary in order to allow transferring to the operator.
For UM administrators who will be dealing with Unified Messaging deployments that span across
multiple languages, Unified Messaging can be configured with language packs that allow users to
interact with the system in their native language. At the time of this writing, Microsoft Exchange 2007
Unified Messaging supports the following languages:
Chapter 10: Unifi ed Messaging
281
Language -DefaultLanguage Value
Dutch nl-NL
English (Australia) en-AU
English (Great Britain) en-GB
English (United States) en-US
French fr-FR
French (Canadian) fr-CA
German de-DE
Italian it-IT
Japanese ja-JP
Korean ko-KR
Mandarin (People??™s Republic of China) zh-CN
Mandarin (Taiwan) zh-TW
Portuguese (Brazil) pt-BR
Spanish es-ES
Spanish (Mexico) es-US
Swedish sv-SE
If the language pack is not installed, DefaultLanguage causes an error.
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