At this point it may also be
advantageous to put into the email how users can reset their PIN. There are three correct ways for end
users to change their PIN. Users can use the UM system to change their PIN if they remember their old
PIN. If the users have access to Microsoft Office Outlook 2007 they can change their PIN from within the
Tools Options Voice Mail menu. The last way to perform a PIN reset request is to log in to OWA,
click Options, and then click Voice Mail. Within the page there is a link to reset the PIN.
The last type of email that users will get from UM is the PIN reset email. Content from this email will
contain the user ??™ s new PIN. To modify the text use the ResetPINText and add in any additional
information that may be needed for the end users in order assist them in logging in with their new PIN.
Part II: Working with Server Roles
284
Five PIN functions are contained within the Set-UMMailboxPolicy cmdlet. The reset PIN text has
already been discussed, which leaves PIN length, PIN history, PIN lifetime, and logon failures before
PIN reset. PIN length refers to the number of digits the users will have to enter into the phone system
when they attempt to use UM. The range for the MinPINLength is from 4 to 24 with 6 being the default
value. PINHistoryCount sets the value for the number of previous PINs to retain before the PIN can be
used again.
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