Now that some custom prompts have been added, and a key map has been generated, the next step is to
determine the business hours functions. In this section you set the business hours, set the filename for
the business greeting, and enable the greeting for this AutoAttendant. The business hours operator
function is also covered.
The business hours schedule determines the day and time that all of the functions that have been set thus
far will be used. The format of the values for BusinessHoursSchedule can be one of the following:
??? day.timeopen AM/PM -day.timeclose AM/PM ??? or ???day.open-close???. This parameter also accepts the time in
???military time ??? and can span across days. To have 24x7 business hours, the parameter and value would
Part II: Working with Server Roles
290
look like this: -BusinessHoursSchedule ???mon.12:00 AM-sun.11:59 PM??? or ???mon.00:00-
sun.23:59??? . If your office is open during the week from 9 AM to 5 PM, the parameter and value would
be as follows: Set-AutoAttendnat -Identity PilotAA -BusinessHoursSchedule -mon.0900-
mon.1700, tue.0900-tue.1700, wed.0900-1700,thu.9:00 AM-7:00 PM,fri.09:00 AM-05:00
PM??? . Mixing AM/PM and 24 - hour time within the same day will not work and will result in an error. For
ease of management and to be aesthetically pleasing, simplify the business hours to use one format.
Pages:
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421